Delivery Information

Where We Deliver
Our delivery service is to ground floor only. It is the customer’s responsibility to ensure that the delivery information provided is correct, that someone is available to accept the goods on delivery and that there are no physical restrictions that would prevent access by the delivery vehicle. If we cannot deliver due to incorrect information being supplied by the customer or if no-one if available to accept delivery, the goods will be returned to the depot. If this occurs then the customer will be charged for re-delivery. Please Contact us for details.

Delivery Charges
Charges are calculated depending on the weight and the size of each item. These charges will be calculated at checkout

Delivery Times
Republic of Ireland orders.  We aim to deliver our orders as quickly as possible normally 5-14 days. Our delivery times vary from product to product. Please Contact us for an accurate lead time. We strive to keep you updated should there be any delays to your delivery, but we do not guarantee delivery on the day specified. We reserve the right to part deliver your order.
 

Delivery Policy
Any dates quoted for delivery of the goods are approximate. Please note that deliveries cannot be made on a Sunday, bank holidays or national holidays. Items ordered together may be delivered separately. Delivery will be made to the delivery address you specified during the checkout process.
Your order will be delivered to the point on your premises which provides optimal access for our carrier. Please notify us of any obstacles on your premises (including, but not limited to: narrow driveways, rough terrain and unauthorized access zones) which may preclude us from delivering the goods and/or providing the services. If such circumstances apply, we reserve the right to charge an additional fee prior to delivery of the goods and/or commencement of the services.
 

Product Assembly
Many of our products are delivered flat packed in order to keep our costs as low as possible for you our customer. We can arrange for the product to be assembled and installed for you (subject to a charge). Please Contact us for details.
 

Orders Damaged or Lost in Transit
Whilst we strive to keep delivery damages and losses to a minimum there are occasions where products can be delivered damaged. Please help us by checking your goods on delivery and noting any visible damage or shortage on the delivery note and then Contact us to let us know. If this is not possible to do immediately then please let us know of any damage or shortage within 14 days of receipt of your delivery. To facilitate damage claims, we may ask you for a photograph of the damage that has occurred.